A++ for the Staff
I took my Touareg here for some maintenance. It had been awhile since I had it checked and I was worried that it was going to be a huge cost. But the service department assured me they would take care of everything, explained in simple terms what had to be done to get caught up and only charged me a fraction of what I thought the bill would be. A++ for the staff at Kingston Volkswagen. They went out of their way to make me feel like a valued customer.
Other customers satisfied
Attentive and Polite
Alex Toulouse made buying a 2018 Tiguan an easy decision. Alex knows the product. He listened and delivered what I was looking for. He is an attentive, polite and honest sales associate. Dealing with Alex surpassed my previous experiences with sales associates. I have no hesitation in recommending Alex.
Just bought a certified pre-owned VW from Rico. After being in and out of 5 or 6 dealerships, I called VW Kingston and MC answered. She was extremely professional and didn't ask the typical questions, she was only interested in helping me with specifically what I called for. I drove up, MC introduced me to Rico, they had the car waiting for me in the bay to look at and test drive. I bought the car in 10 minutes. Mostly, I knew I was dealing with a guy who was honest and was going to stand by his word, no games. I can't urge anyone enough, go see Rico!
We had a Jetta affected by the emissions VW scandal and opted to have the dealership take the vehicle back. While it did take months to finally get an appointment to drop off our car, the process in person was quick and painless - shoutout to Candice for the help! Everyone we encountered at this dealership was super lovely and helpful. Overall it was a great experience.